Front Desk Medical Receptionist
Job description
About Us
We are a thriving, private integrative medical practice focused on delivering patient-centered care for chronic illness, autoimmune disorders, cancer support, and overall wellness. We are seeking an experienced Medical Receptionist who is passionate about patient care and understands the importance of compassionate, professional service.
Position Summary
The Medical Receptionist plays a key role in creating a welcoming, organized, and efficient front office experience for our patients. This individual will be the first and last point of contact for patients during their visits and must consistently provide attentive and empathetic service while managing administrative responsibilities with accuracy and professionalism.
Location: In-Person - Hours: Monday - Friday, 9:00 AM - 5:00 PM
Pay: $19.00–$20.00 per hour
Key Responsibilities
- Greet and check in/check out patients using our EHR system
- Answer multi-line phones with professionalism and proper phone etiquette
- Schedule patient appointments accurately and efficiently
- Monitor and respond to voicemails throughout the day
- Maintain patient accounts and chart information; update demographic and health data
- Uphold strict patient confidentiality and comply with HIPAA regulations
- Facilitate patient flow and ensure smooth clinic operations
- Perform general office duties: scanning, faxing, filing, and document management
- Act as a liaison between patients and clinic staff to ensure a seamless experience
Qualifications & Skills
- Prior experience in a medical office or clinical front desk role (required)
- Outstanding communication and interpersonal skills
- Strong attention to detail and excellent organizational abilities
- Ability to multitask and prioritize in a busy healthcare setting
- Comfortable with electronic health record (EHR) systems and basic office software
- A genuine interest in holistic, integrative, and patient-centered healthcare
Additional Requirements
- A cover letter is required with your application.
- Please address any employment gaps in your cover letter.
Benefits
- Health, dental, and vision insurance
- Paid time off (PTO)
- Employee discount
- Supportive and collaborative work environment
If you are a compassionate professional looking to contribute to a mission-driven, wellness-focused medical practice, we’d love to hear from you. Apply today and help us continue providing exceptional care to our patients.
