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Telecommunicator/9-1-1 Dispatcher in Police Department

Posted: 08/12/2025
Fire, Law Enforcement, and Security

Telecommunicator/9-1-1 Dispatcher in Police Department
The Town of Bethlehem Police Department is seeking candidates for a Telecommunicator.  This job involves responsibility for receiving all emergency calls made to the Town and for dispatching the personnel and equipment in accordance with the location and nature of the situation.  Primary duties include, but are not necessarily limited to, the following:
  • Receives 911 Emergency and non-emergency calls for service; utilizing emergency medical dispatch protocols when appropriate.
  • Obtains, records and disseminates information;  
  • Dispatches police, fire and emergency medical personnel and equipment by means of multi-frequency radio systems;  
  • Establishes and maintains records as required relating to all aspects of the communication operation;
  • Operates two-way radio equipment and related communications equipment;
  • Performs related clerical work.
Minimum Qualifications: Graduation from high school or possession of a high school equivalency diploma.
Special Requirements:
  • Successful completion of a background investigation;
  • Available to work shift work (days, evenings, overnights), weekends, holidays, etc., including mandatory overtime;
  • Will receive training/certifications in, but not limited to, Emergency Medical Dispatch, CPR and First Aid;
  • Proficient in computer skills.
The current annual salary for this position is: $50,012.

Town benefits include paid vacation, holidays, sick time, medical, dental, & vision insurance, Tuition Reimbursement, Flexible Spending Account, NYS Deferred Compensation, and New York State Retirement.

Please send resume, completed employment application, and cover letter by August 22, 2025 to:  HumanResources@bethlehemny.gov

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Telecommunicator/9-1-1 Dispatcher in Police Department
Town of Bethlehem

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